Warranty & Returns

Refund Policy

Warranty

This product is warranted to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the original invoice date. The manufacturer agrees, at its option during the warranty period, to repair or replace Dump Buddy for defect in material or workmanship without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.

Warranty Limitations

This warranty does not include:

Any condition resulting from other than ordinary wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use.
Any condition resulting from incorrect or inadequate maintenance or care.
Damage resulting from misuse, abuse, negligence, accidents, or shipping damage.
Dissatisfaction due to buyer’s remorse.
Normal wear and tear.

Returns (Effective 11/14/25)

Amazon returns fall under the Amazon return policy at the time of purchase.

Returns purchased from retail establishments must be returned to the original place of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three business days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@dumpbuddy.com for further details.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.